Shipping Policy
My Sweet Fox Boutique believes that an enjoyable shopping experience begins with beautiful products and ends with friendly and efficient customer services.
Shipping your item is a joy. Each order is prayerfully packed and shipped within 3-5 business days. Shipping delays are communicated promptly, and usually occurs during big sales.
We currently charge a flat $5 shipping fee on purchases under $30. During sales, shipping fee or the purchase amount might be adjusted to accommodate our business costs.
Shipping turnaround time (TAT) are as the following:
- Ready to Ship (RTS) items are shipped immediately the next 3-5 business days.
- Unless indicated otherwise, most of our items have a 14 business day TAT to account for inclement weather, holidays, postal delays, and other unforseeable circumstances that are beyond our control. We do offer expedited shipping service. You must contact us before placing your order so we can properly calculate your expedited shipping cost.
- Preorders have their own assigned ETA. Please note that ETA is not a firm time frame. While we do our best to communicate manufacturing progress or shipment delay, we may not know all the details until after the fact. We only know what we have been told by our manufacturer.
For non-RTS items, we usually ship between 1-3 business days after receiving the shipment. Each order will have its unique tracking number that will be emailed directly to the customer after shipping label has been created.
Please understand that once we hand over your package to the post office, we have no control over how fast your order will be delivered. Weather, high package/mail volume (especially during holiday seasons), and other unforeseeable circumstances may cause delivery delay. Please plan accordingly and communicate to us if you need to upgrade your shipping rate to a faster delivery time.
Please also note that we will not be responsible for lost or stolen packages.